The Right to Recourse and Complaint

The Liv Hospital group’s principles, as well as Turkish Law, grant all Liv Hospital patients the right to make complaints concerning patient rights at the Liv Hospital. All Liv Hospital international patients have the right to make comments, suggestions and complaints, to have them properly considered by the appropriate hospital authorities, and to be informed of the result of their review.

If the hospital administration is unable to resolve the complaint to the satisfaction of the patient, the patient has the right to issue that complaint to the head of the local administration.

Visitors
Damages
Contagious Disease Notification
Respecting Others
Hospital Rules
Payment
In the Event of Rejecting Medical Advice
Following Medical Advice
Keeping Medical Experts Informed
The Right to Excellence in Care
The Right to Accompaniment
The Right to Visits and Human Values
The Right to Security
The Right to Religious Observance
The Right to Recourse and Complaint
The Right to Know the Hospital Rules and Regulations
The Right to Social and Psychological Support
The Right to Know the Costs
The Right to a Second (or External) Opinion
The Right to Withdraw Approval
The Right to Reject Treatment
The Right to Consent
The Right to Communication in a Language You Understand
The Right to be informed
The Right to Determine Who Cares for You
The Right to Privacy
The Right for Respect and Consideration
The Right to Health Care Services and Advice
The Right to be Prioritized